Contact the mobile operator Megafon for free
The service of communication with a live operator is very popular and in demand. All companies providing cellular communication services have it. The Megafon telesystem, at the user’s choice, provides several options for communicating with the operator:
- through a call to a single and completely free number;
- through a printed question, which can be asked on the official website;
- through a video call on the company’s official website. The most convenient option for communicating with the operator is to call from your number using the toll-free and uniform number for all Megafon subscribers - 0500. To call the operator you may have absolutely any balance. After dialing the number, an artificial answering machine will answer you; its task is to offer you various options for key combinations on your mobile phone. To contact a live employee, you will be prompted to press a key 1, and then the key 2. You should wait a little and you will be connected to an operator, to whom you must explain the reason for your call. The operator will listen to you and offer the best options for solving the problem and resolve the issue as soon as possible, for example, disable any service.
If the Internet has become so deeply embedded in your life, then you can contact the operator via video conference. First, you should make sure that the speed of your Internet connection is at least 256 kilobits per second and that the microphone and webcam are configured properly. Next, you should launch a browser, in the address bar of which you should type the address www.megafon.ru/ or enter the name of the company in the search engine. On the page that opens, select the menu item Video calling. During the video session, a company employee will help you solve any problems that have arisen.
There is another option for contacting the operator, through the question form on the official website. While on the official Megafon website, select Service and assistanceThen Ask a question and indicate in the field that opens all the information you want to receive an answer to. In order for the operator’s response to be delivered, indicate the real data that will be requested from you, for example: your own mobile phone number, last name, first name, middle name and your email address. A competent response from the operator will not take long to arrive.
It is worth remembering that calls from any official Megafon company numbers are absolutely free. You can make a call even with a negative account balance. For mobile phones this combination of numbers 0500, for home phone – 8-800-333-05-00. An answering machine will speak to you, to contact a live person, press 0 and within a minute an operator will contact you.
