Eliminating incorrect operation of a flash drive
A flash drive is a very popular device among users. It allows you to store various types of information. But there are situations when at some stage of its operation the flash drive stops working. Possible reasons for the flash drive not working correctly:
- the computer does not recognize it as a disk;
- files and folders on the disk are not displayed;
- recording to the media is not performed.
For each problem with a flash drive, there is a separate way to restore it and return data.
Let's look at the flash drive recovery process from Transcend. A problem that arose during operation was that the operating system no longer recognized the device.
To do this, follow these steps:
- Go to the transcend company website and use service tools for working with flash drives.
- In line any browser you can enter the request “transcend online service center” and go to the website http://ru.transcend-info.com.
Next, follow the following instructions:
1.On the main page of the site, open the “Support” menu. Select “Download” from the drop-down list. On the ribbon with service tools, activate "JetFlash Online Recovery".
2. For further work, you must register. Read the online product description. Next, fill in the fields under the “Quick Download” line and click the “Download” button.
3.Downloading and launching OnlineRecovery is performed as an administrator.
4.After launching in the first window, you need to select the size of the flash drive. In this case, it must be connected to the computer.
5. In the next window, you should select one of the options: the first is “fix the disk without saving data” or the second is “fix the disk while saving data”.
6.Press the “Start” button and wait for the recovery process to complete.
7.If the "Please Enter Product S/N" message appears, you must provide the 10-digit serial number found on the package. It is for this reason that it is not recommended to throw away equipment packaging. For further formatting work, click “Ok”.
8.If the serial number is entered incorrectly, the program will display a message. The recovery process will stop running.
9.After entering S/N, the next window will display the total volume and P/N of the flash drive being checked. If all data on the drive is correct, you must wait until the program finishes.
10.After completing the procedure, check the flash drive for functionality. To do this, you need to properly shut down the flash drive and remove it from the computer. Then insert it back into the USB port and try to execute the commands to save, read information from the computer to the flash drive and back. It should be noted once again that this flash drive recovery method is only available for drives from transcend http://ru.transcend-info.com/.
