What to do if you can’t log into VK

Sometimes, in our inspired searches on the Internet and desperately downloading files at random, we turn on the green light for malware to make changes to the system. After work viruses Many people cannot log into VK.

Verification check

In some cases, access to a social network may be closed for adequate reasons not related to viruses. This includes work on the site and an incorrect Internet connection. To make sure that your computer is infected with viruses, you should try to log into VK from another device, for example, a tablet or smartphone.

If you logged in from another device, let's start fighting viruses on your computer.

To do this, download a special antivirus utility. Kaspersky Virus Removal Tool or Dr.WEB Cureit. Then we do a full scan of the computer. If you have time, it would be good to use two utilities in turn.

We wait for the process to complete, remove the viruses, and restart the computer.

Next, we will clean up the viruses that have managed to remain in the system.

Checking the file named “hosts”

In the “hosts” file, viruses write the addresses of sites that will be replaced if you try to enter them through browser.

The substitution consists in the fact that the user follows the wrong path not to the site “vk.com”, but, for example, to “www.vkoptakte.ru”. Where he registers his login data, thereby giving it to scammers for use.

How can you identify a fake site:

- The VK address is different from the original “vk.com”.

- Website design may vary.

Where is the "hosts" file located?

If the entrance to the site is blocked by viruses, then in the “hosts” file we will find several extra lines.
The file path looks like this



To open a file, double-click on it and then select a program such as Notepad.

For Windows 7 you may need to access the "hosts" file:

-open notepad as administrator;

- then open the “hosts” file through the notepad menu;

- if the file is not visible in the corresponding folder, then write the path in the line manually.

What should appear in the file and what should be removed

Below is a screenshot with links in the red rectangle that should not be in the text of the file.



To be able to log in to a genuine site without any problems, you should remove all unnecessary lines. If other services besides VK are mentioned among them, then they should also be destroyed - select and press the “Del” button.

After this, save the changes to the file and restart the computer. Then we check the result and no longer visit suspicious sites on the Internet.

If we still fail to enter, then we continue the fight.

Removing the “svcnost.exe” virus

This virus likes to hide in certain places. Therefore, we check them immediately.



If you find a folder like this, then, without a doubt, you send it past the trash to infinity.



After removal, we check its presence in Windows startup:

1. We start by launching “Run” - press the key combination “Win ​​+ R”.

2. In the window, type “msconfig” and press “Enter”.

3. In the window that opens, select the “Startup” tab.

4. We are looking for the line with “svcnost”.

5. Uncheck it in the “Startup item” column.



6. Click the “Apply” button and then “OK”.

Reboot the computer and check if VK is working.

We remove viruses vk.exe, vkontakte.exe

Virus developers sometimes name their products after the site they are blocking. That's exactly how it is in our case.

It’s easy to check their involvement in the impossible login to VK. To do this, you should launch the task manager in a known way.



Then go to the “Processes” tab.



In the “Image name” column, look for the virus, then left-click on it, and then click “End process”.

Thus, we simply stopped the virus from working, but did not remove it.

So that he doesn’t bother us anymore, we turn on show hidden files and search the computer by the name of the virus. We delete everything that is found and reboot. Keep in mind that such problems only happen to users who visit unreliable sites.

It is necessary to develop a constant habit of visiting reliable sites and downloading files only from official developer resources.