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"The printing subsystem is unavailable" error in Windows XP

Ошибка «Подсистема печати недоступна» в Windows XP

In every business, office, and home, people use a printer every day. But sometimes the system crashes and printing is impossible. In this case, the system displays the error “The printing subsystem is unavailable.” Six steps to solving the problem:

1. The first thing you can do is remove all installed printers. But before that it is necessary to restart a computer and do not send any documents for printing.

2 Next, you need to get rid of all drivers that were installed to use the printer. To do this, go to “Start”, go to “Printers and Faxes”, then open “File”. After that, find the “Print Server Properties” folder and remove the drivers.

3. The next step should be to delete the “PRINTERS” system folder. To find it, you need to go the following way:

Ошибка «Подсистема печати недоступна» в Windows XP


Most likely, after this action the printer will work, but we do not stop and continue to eliminate not the problem itself, but its root cause.

4. Now let’s chase viruses using a stationary antivirus. It will be especially effective to do this using Kaspersky, which is provided with full functionality.

5. After checking, go to



And check the presence of the file



There should be no variations in the name. That is, we check not only the presence, but also the correct spelling of the name. Now you need to check the size of another system file - sfc_os.dll, which is located in the same folder. Its size should be within 140 kV. If you find that it weighs ten times less, then this is already a replacement, which means it needs to be replaced with the original. To do this we go to



In this folder we copy all the necessary files and replace the damaged ones with them.



After this we reboot, but still do not print anything.

6. Now that the errors and causes have been eliminated, download printer drivers from the official website. We just check that they are the latest version. After that, install them on your computer. Reboot and check if the Print Spooler service is running. In theory it should function. Checking printability. All users must strictly understand that viruses harm the computer from all sides and its protection is a top priority. Therefore, do not skimp on a good antivirus and take the time to check all computer systems with additional healing utilities.
January 11, 2014 1
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  1. Shaty
    Shaty
    3 December 2023 13: 19
    Thanks for the instructions, I fixed my computer at work.